<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="6.x">Drupal-Biblio</source-app><ref-type>47</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">CLEMENTI, S.</style></author><author><style face="normal" font="default" size="100%">SORTICA, E.</style></author><author><style face="normal" font="default" size="100%">CARVALHO, T. C. M. B.</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">TI Governance: A comparison between COBIT and ITIL.</style></title><secondary-title><style face="normal" font="default" size="100%">CATI - Congresso Anual de Tecnologia de Informação, 2004, São Paulo</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2004</style></year><pub-dates><date><style  face="normal" font="default" size="100%">23-25, jul 2004</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://www.fgvsp.br/cati2004/artigos/pdf/T00248.pdf</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">FGV-EAESP</style></publisher><pub-location><style face="normal" font="default" size="100%">São Paulo, São Paulo, Brasil</style></pub-location></record></records></xml>